1. To cancel a consular appointment, please first retrive the email you received containing the confirmation of your appointment and click on the “Reschedule” button.
2. The subsequent window will provide the options “Volver a programar” and “Cancelar reserva”. Please select “Cancelar reserva” to cancel your appointment.
3. A window will then appear requesting confirmation of the cancellation. Please click “Cancelar reserva” once again.
4. If you previously selected “Cancelar reserva” to cancel your appointment, the following window will be displayed. Please click on “Aceptar”.
5. You will then receive an email confirming the cancellation: