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Important Information

  • From January 1, 2025 the appointment system will change, we wil provide more details soon.
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OFFICE HOURS AND APPOINTMENTS

  • Office hours to the general public: From Monday to Friday, from 9.00 AM to 1.00 PM. 
  • Phone office hours:  From Monday to Friday from 8.00 AM to 9.00 AM and from 2.00 PM to 3.00 PM.
  • Documentation pick-up WITHOUT APPOINTMENT: From Monday to Friday from 1.00 PM to 2.30 PM. During this time you can pick up your passport, family book, visa or any other documents you have previously applied for without needing to book an appointment. ​​
  • Appointments: It is INDISPENSABLE to book an appointment for the following consular services:

In order to know more about our services, please check out these links: Consular Services (EN) / Servicios ConsularesIt opens in new window (ES)


SIGNIFICANT CHANGES IF YOUR VISA APPLICATION REQUIRE TO SUBMIT RCMP CRIMINAL RECORD CERTIFICATE.​​​

On this page you will find information about the Apostille Convention and how it will change authentication services before and after it comes into force in Canada on January 11, 2024. / ​On this page you will find information about the Apostille Convention and how it will change authentication services before and after it takes effect in Canada on January 11, 2024.

All foreign public documents must be translated and legalized, except in the case in which said document has been apostilled by the competent Authority of the issuing country according to the Hague Convention of October 5, 1961 and unless said document is exempt from legalization in under International Convention. Documents issued by the Government of Canada, such as the RCMP Criminal Record Certificate, must be apostilled by Global Affairs Canada exclusively, not by provincial authorities.

As of January 11, 2024, competent authorities in some provinces will be responsible for issuing an apostille and Global Affairs Canada will be responsible for issuing apostilles for documents issued by the Government of Canada and for documents issued or notarized in specific provinces and territories. On the link below, you will find full details of the changes. RCPM Criminal Record Certificate must be also translte into Spanish language before to submit your visa application.

Location and Contact


Our offices are located on the 12th floor of Hudson´s Bay Centre at 2 Bloor Street East. The main intersection is Yonge Street and Bloor Street.

 
2 Bloor Street East 
Suite 1201
Toronto, ON M4W 1A8
Canadá

  • Collection of documentation WITHOUT APPOINTMENT: Monday to Friday from 1:00 p.m. to 2:30 p.m. During these hours you can come pick up your passport, Family Book, visa or other documents you have already requested without having to make an appointment.
  • Telephone service hours: Monday to Friday from 8 am to 9 am and from 2 pm to 3 pm.​
​Tel: 416-977-1661
Fax:416-593-4949



 

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