Starting on February 1st 2018, applicants must first book an appointment ON-LINE to submit their applications for short term visas (Schengen visas), as well as for long term visas (study, work, non-lucrative residence, etc.…)
The link to book an appointment is as follows: https://app.bookitit.com/en/hosteds/widgetdefault/2811748989a1a96334205191eaf5a595b#services
NOTICE: ON-LINE APPOINTMENTS for visa applications through the Spanish embassy's website in Ottawa are FREE OF CHARGE.