Frequently Asked Questions

Frauds and other Security Warnings

As the nationals of other countries, Canadians can be the target of attempts of fraud using the method known as "Nigerian letters". Although scarce and unlikely to happen, the Embassy deems fit to inform about its modalities and how to avoid it.
The Nigerian scam, also known as scam 419 (the article number of Nigeria’s penal code that it violates) is a fraud in which the scammer gets the victim's money as an upfront payment or security deposit in exchange for a supposed millionaire sum of money that has been promised. This scam is particularly prevalent today through unsolicited email.

Organized groups based in foreign countries.

Any person, with or without a Spanish connection. The data of potential victims is mainly obtained from public telephone guides or the Internet.


There are several variants of the scam, but they all have in common the promise of great wealth, as well as the various tricks that perpetrators use in order to make the victim pay a sum of money in advance as a condition of access to that money. The victims are reached via telephone, mail, fax or email, informing them that they have won a prize or that there is a large amount of money at their disposal, from an inheritance, or similar award. In order to receive their prize, the victims must send an amount to cover administrative procedures, taxes or any other similar expenses. After this first payment, the criminals either disappear or continue to request "upfront payments" using different excuses. Documents provided to the victims are always forgeries.

•Never ever send them money.
•Contact the police and follow their instructions.
•Report the case to the Spanish Embassy (Ottawa) or the Spanish Consulates at Montreal and Toronto, or directly to the Home Affairs Office at the Spanish Embassy in Washington (
, Fax +1 202 530 0509
•Pay special attention to words such as: "Cash Only", "Secret Plan", "Hurry", "Take action today and don’t miss the opportunity"

Useful sites:
Canadian Anti-Fraud Centre

Government of Canada

Spanish Home Affairs Ministry

Spanish Police

Guardia Civil 

Travelling with pets

Trips to Spain:
The Ministry of Agriculture and Fisheries, Food and Environment has among its functions to inform about the health requirements that must comply with pets that accompany people traveling from Canada to Spain. You can consult the information on this in the following link:


Trips to Canada:
Animals traveling from Spain must comply with the requirements of the Canadian authorities.
This information is available on the website of the Ministry of Agriculture and Fisheries, Food and Environment:


Consultations on Medications

The Ministry of Agriculture and Fisheries, Food and Environment collaborates with the Ministry of Health, Social Services and Equality, attending consultations on medicines for tourists and students who travel to Spain and need to follow a medical treatment during their stay in our country.
You can consult the information in the following link:





  • 21 Aug @MAECgob * Horst Köhler, nombrado Enviado Personal del Secretario General de la #ONU para el #Sáhara Occidental
  • 21 Aug @MAECgob * RT @MisionVienaOI: Entre sus actividades, el Org Intl de EnergíaAtómica #OIEA promueve la formación en #español en medicina oncológica: htt…
  • 21 Aug @MAECgob * Libros de condolencias siguen abiertos hoy en muchas de nuestras embajadas para ciudadanos que quieren expresar sol…
  • 21 Aug @MAECgob * RT @AlfonsoDastisQ: Firma en el libro de condolencias abierto en @bcn_ajuntament con @angealfa #NoTenimPor #Barcelona #Cambrils https://t.…
  • 19 Aug @MAECgob * RT @AECID_es: En el Día Mundial de la Asistencia Humanitaria recordamos Haiyan y a la @CooperacionESP en Filipinas #WHD2017
  • 19 Aug @MAECgob * Condenamos decisión de la ilegítima Asamblea Constituyente de usurpar competencias a la Asamblea Nacional #Venezuela
  • 18 Aug @MAECgob * Sigue las recomendaciones de las autoridades locales si te encuentras en #Turku #Finlandia
  • 18 Aug @MAECgob * #MinutoDeSilencio en diferentes sedes del Ministerio de Asuntos #Exteriores por las víctimas del atentado de…
  • 18 Aug @MAECgob * El #MAEC remite la siguiente información para las #embajadas acreditadas en España sobre el atentado de #Barcelona…
  • 18 Aug @MAECgob * Recordamos los teléfonos de contacto para familiares de personas afectadas #Barcelona #Cambrils
  • 18 Aug @MAECgob * Compartimos el dolor profundo por las víctimas de #Barcelona. Agradecemos los mensajes de solidaridad y apoyo recibidos desde todo el mundo.
  • 18 Aug @MAECgob * RT @AlfonsoDastisQ: Criminales y cobardes. Todos estamos unidos en apoyo a #Barcelona, ciudad abierta y tolerante. Siempre, con las víctima…
  • 17 Aug @MAECgob * RT @AlfonsoDastisQ: Pendiente de #Barcelona Es imprescindible la colaboración con las fuerzas de seguridad. La prioridad ahora son las víct…
  • 17 Aug @MAECgob * RT @policia: Dispositivo policial en #Ramblas y Plaza de Catalunya. Si estás en la zona utiliza las #RedesSociales para decir a familiares…
  • 17 Aug @MAECgob * 6⃣ retos en la #prevención de #conflictos: #DiplomaciaPreventiva
  • Instagram
  • Twitter SpainMFA
  • MAEC / Sede Palacio de Santa Cruz
    Plaza de la Provincia, 1
    28012 MADRID
    Tfno: 91 379 97 00
  • MAEC / Sede Palacio de Viana
    Duque de Rivas, 1
    28071 MADRID
    Tfno: 91 379 97 00
  • MAEC / Sede Torres Ágora
    Serrano Galvache, 26
    28033 MADRID
    Tfno: 91 379 97 00
    Avda. Reyes Católicos, 4
    28040 MADRID
    Tfno: 91 583 81 00 / 01
    Fax: 91 583 83 10 / 11
  • Dirección General de Españoles en el Exterior y de Asuntos Consulares y Migratorios
    Ruiz de Alarcón, 5 (esq. Juan de Mena, 4)
    28014 MADRID
    Tfno: 91 379 17 00
Gobierno de España
©Ministerio de Asuntos Exteriores y Cooperación
Portal gestionado por la Oficina de Información Diplomática